CRT Survey: Technician Competence & Training

The field of Complex Rehab Technology depends on skilled, knowledgeable technicians who can deliver safe, reliable, and responsive service to the individuals who rely on mobility equipment every day. As the demands on CRT service teams continue to grow, so does the need for a clear, comprehensive, and widely supported training pathway that reflects real‑world challenges and the evolving expectations of the industry.

Your experience is essential to shaping that future. This survey invites you to share your perspective on the knowledge, skills, and competencies that should form the foundation of an effective technician training regimen. By contributing your insights, you help ensure that future training standards are practical, relevant, and grounded in the realities of daily service work.

Thank you for taking the time to participate and for the expertise you bring to the CRT community.

CRT Survey: Technician Competency & Training

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Section 1: Foundational Knowledge

Q1. Indicate your understanding of basic human anatomy relevant to seating and mobility by selecting one of the options below.
Q2. Which CRT device categories do you feel most confident working with? (Select all that apply)
Q3. What type of customer(s) do you service? (Select all that apply)

Technical Skills

Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Q6. Have you received formal training in seating system installation and adjustment?

Compliance and Safety

Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree

Service Delivery Support

Q11. How often do you assist Rehab Technology Suppliers (RTSs / ATPs) or clinicians during fittings?
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Q13. Do you have a process for escalating unresolved issues to clinical staff?

Professional Development

Q14. Have you completed any technician-specific certifications? (Select all that apply)
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Q16. How often do you participate in continuing education or vendor-specific training?