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CRT Survey: Technician Competency & Training

Name
Your name and email address are not required. Please feel free to enter them if you would like to be kept up to date on the survey results.
Please use your company email if possible.
Did you come into your role from outside the Assistive Technology Industry?

Section 1: Foundational Knowledge

Q1. Indicate your understanding of basic human anatomy relevant to seating and mobility by selecting one of the options below.
Q2. Indicate your knowledge about interpreting basic Linear Body Measures and how they translate to adjusting the wheelchair or other equipment.
Q3. Which CRT device categories do you feel most confident working with? (Select all that apply)

Q4. Indicate your ability to diagnose and repair the following:

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Q5. What type of customer(s) do you service? (Select all that apply)
Q6. Do you know where to find the resources you need to Diagnose and Repair the equipment you service?

Technical Skills

Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Q12. Have you received formal training in seating system installation and adjustment?
Q13: In your technician role are you expected to assemble wheelchairs?
Q14: In your technician role are you expected to adjust mounted backrests, and other components of a wheelchair?

Compliance and Safety

Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree

Service Delivery Support

Q19. How often do you assist Rehab Technology Suppliers (RTSs / ATPs) or clinicians during fittings?
Q20. What job tasks apply to your current role? Check all that apply
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree
Q22. Do you have a process for escalating unresolved issues to clinical staff?

Professional Development

Q23. Have you completed any technician-specific certifications? (Select all that apply)
Strongly disagreeDisagreeNeither Agree nor DisagreeAgreeStrongly agree