A new year always brings a sense of possibility, and in Complex Rehab Technology, that feeling is especially energizing. With fresh calendars, new ideas and continued momentum across our profession, this is a natural moment to pause, reflect and look ahead with optimism. At iNRRTS, we are excited about what the coming year holds and even more excited about the role our Registrants and supporters will play in shaping it.

CRT is a field defined by innovation, problem-solving and people who care deeply about doing things well. While the health care environment continues to evolve, one thing remains constant: the dedication of professionals who show up every day committed to improving lives through thoughtful, high-quality technology and service. That commitment is worth celebrating, and continuing education is one of the ways we keep that energy and excellence moving forward.

Learning that works for the real world

Let’s be honest, continuing education can sometimes feel like something to “check off the list.” At iNRRTS, our goal is to make education something you want to engage with. The most effective learning method is practical, relevant and connected to the real challenges and opportunities CRT professionals face every day.

As we investigate the new year, iNRRTS is focused on offering education that feels useful, engaging and timely. Whether it’s a webinar that sparks a new way of thinking, a course that reinforces best practices or a discussion that reminds you that you’re not alone in navigating complex issues, our educational offerings are designed to support both professional growth and day-to-day confidence.

Professional excellence with flexibility

Being a registered CRT professional is a serious commitment, but that doesn’t mean the journey can’t be enjoyable. Registration reflects pride in your work, accountability to high standards and a shared belief that learning never really stops. Continuing education is simply one of the ways that professionalism shows up in action.

Engaging with iNRRTS education is an opportunity to sharpen skills, stay current and reconnect with the bigger picture of why this work matters. It’s also a chance to learn from peers who understand the realities of CRT and bring valuable perspective from across the field.

New ways to get involved

The year ahead offers plenty of opportunities to engage with iNRRTS in ways that go beyond logging in with continuing education units. We encourage Registrants and supporters to:

Education doesn’t have to be one-directional. Some of the best learning happens when professionals come together to exchange ideas, ask questions and learn from one another.

Learning as a quiet form of leadership

Every time a CRT professional invests in learning, it strengthens the profession as a whole. Education builds confidence, supports ethical practice and helps us speak clearly about the value of CRT to the broader health care community. In many ways, continuing education is leadership in action: steady, thoughtful and impactful.

As an organization, iNRRTS is proud to support learning that reflects the real-world expertise of our Registrants and the evolving needs of the profession.

Invitation to start the year strong

As this new year gets underway, I invite you to approach continuing education with curiosity and openness. Explore what iNRRTS has to offer, participate when you can and consider how your own knowledge might help support others in the field. Small steps — one course, one webinar, one shared idea — all add up to meaningful progress.

The future of CRT is bright because of the people who choose to invest in it. Thank you for your continued support of iNRRTS, for your professionalism and for the care you bring to this work every day. I look forward to another year of learning, connecting and moving forward together.


Andrea may be reached at amadsen@nrrts.org.

Andrea Madsen, ATP is the Executive Director of iNRRTS, the International Registry of Rehabilitation Technology Suppliers. She has over 20 years’ experience providing Complex Rehabilitation Technology to adult and pediatric patients in Southern Minnesota, Western Wisconsin, Northern Iowa and Internationally through her work with Mayo Clinic. She holds a Bachelor of Science Degree in Business Management and Finance, is a credentialed Assistive Technology Professional and has been a Certified Complex Rehabilitation Technology Supplier®. She served for 10 years on the iNRRTS Board of Directors and as Committee Chair for the Midwest Association of Medical Equipment Services. She has lectured for the University of Minnesota Rochester, University of Wisconsin La Crosse, the Mayo Clinic College of Medicine and Science, and at ISS.